Microsoft opera hotel reservation

In multi-property environments, guest charges can be cross-posted from any property in the hotel complex. Rooms Management: OPERA's Rooms Management features handle all facets of room supervision including availability, housekeeping, maintenance, and facility management.

Fully Configurable: Choice of OPERA features, system behaviors and priorities, and system-wide defaults are controlled by the property. User permissions determine which features may be accessed by each user and user group. Best Solutions d. This is the solution offered by Opera for hotels or chains which apply guest loyalty programs. You can manage your loyalty program by allowing guests to earn points, spend their points for free accommodation, gift accommodation, transition to a higher category room, or gift product transactions.

Opera Multi Property allows hotels inside a chain to store the information related to their guests on a single selected server. This allows you to easily add new businesses to your system without the need for different hardware costs for each of your businesses. The Sales Force Automation defines possible sales opportunities in order to direct customers to, or inform them of the most suitable hotels.

Similarly, it monitors the occupancy rates of the banquet units of the chain member facilities such as seminars and conference halls to instantly manage the relevant reservations. It works in integration with the Opera management system to help you organize banquet events and sales activities. This is an integrated web interface family which is designed to facilitate access to OPERA database using web technologies.

The Opera Web Service provides a fully integrated structure for other applications that will work in tandem with Opera and its modules.

Advantages of Opera Hotel Program. Features such as quick check-in and check-out provide convenience and time-saving in terms of all front office operations. OPERA Property Management System takes care of every hotel business need from the front office to the back office and everything in between. Front desk clerks can now quickly bring up guest information regarding wake up calls, messages, and much more. The back office features of the software contain an interface for revenue transfers and accounting.

The accounts receivable component of the software includes direct billing to guests, invoicing, and bill statements. Last but not least, the point-of-sale software program offers more than different standard reports to keep track of any aspect of the hotel business. The reservation features of OPERA are impressive in that they integrate with guest profiles, deposits, and cashiering for individuals, groups, or business blocks.

These are further detailed to handle any cancellations, confirmations, room blocking, and room sharing. The rate management features contains extensive features that allows a hotel to set its rates, rate quotations, and revenue reports. The software also has a Rooms Management feature that makes it easy for the housekeeping and hotel facility management to keep track of what guests request from fresh towels to minor emergency plumbing jobs.

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